Shipping Policy

A legal disclaimer

This Shipping Policy outlines how Steady Essentials processes, dispatches, and delivers orders. It's provided to give you clear expectations before you purchase — if you have questions about a specific order, contact us at support@steadyessentialsstore.com.

Shipping Policy - the basics

We aim to process all orders within 1–2 business days of purchase. Once dispatched, you'll receive a confirmation email with tracking information where available.

Delivery times vary depending on your location and the specific product ordered, since our range is sourced from a mix of suppliers. As a general guide:

Domestic (Australia): typically 5–10 business days from dispatch
International: typically 10–20 business days from dispatch, depending on destination and customs processing

These are estimates, not guarantees — delays can occur due to customs, courier delays, or high demand periods, and we'll do our best to keep you updated if something's running behind.

Shipping costs are calculated at checkout based on your delivery location. We may offer free or discounted shipping during promotional periods — any current offer will be shown at checkout. Please double check your shipping address before completing your order, as we're unable to redirect packages once they've been dispatched. If a package is returned to us due to an incorrect address provided at checkout, redelivery shipping costs may apply.